To succeed in property management, it’s crucial to track four key KPIs: Lead Conversion Rate, Tenant Retention Rate, Lease Velocity, and Tenant Acquisition Cost. By monitoring these metrics, property managers can enhance efficiency, make informed decisions, and boost profits.
Continue readingHow to Determine a Rental Price for Your Property: A Short Guide.
As a large-scale landlord, pricing your rental property correctly is key to maximizing your revenue and staying ahead of the competition. With the right tools and strategies, you can determine the optimal rental price for your property while also ensuring that it remains competitive in the market. In this article, we’ll explore the different factors that go into determining a rental price and how you can use historical rent price data to make informed decisions.
Determining a Rental Price
The first step in determining a rental price is to consider the location of your property. The location of your property will largely dictate the demand for rental units in the area, which will determine the price you can charge. For example, properties located in high-demand areas such as downtown or near popular amenities will typically command higher rental prices than properties in less desirable locations.
The next factor to consider is the size and features of your property. Larger properties with more bedrooms, bathrooms, high-end finishes, and appliances typically command higher rental prices. Additionally, the age of your property can also play a role in determining the rental price. Older properties may require more maintenance and upgrades and, therefore, may not command as much of a rental price as newer ones.
When determining your property’s rental price, it’s important to consider the current market conditions. The real estate market is constantly changing, and you need to be up-to-date on the latest market stats in order to make informed decisions. Understanding the average rental prices in your area, as well as the average rental prices for properties similar to yours, will help you determine the optimal rental price for your property.
It’s also important to consider market seasonality when determining your rental price. In many markets, rental prices tend to be higher during the peak rental season and lower during the off-season. For example, rental prices for beachfront properties may be higher during the summer months and lower during the winter months. Understanding market seasonality and adjusting your rental prices accordingly can help you maximize your revenue.
The Relation between Property Prices and Rent Prices
The relationship between property prices and rent prices is complex and can vary greatly depending on the location and market conditions. In general, property prices and rent prices tend to rise and fall in tandem. When property prices increase, rent prices also tend to increase as landlords are able to charge more for their properties. Conversely, when property prices fall, rent prices may also fall as landlords are forced to lower their prices in order to attract tenants.
Finding Historical Rent Price Data
In order to make informed decisions about your rental prices, it’s important to have access to up-to-date market data. This includes historical rent price data, which can help you understand how rental prices have changed over time and what to expect in the future. This data can help you understand the current market conditions and how rental prices have changed over time. Several sources of historical rent price data are available, including online real estate websites, local real estate associations, and government housing agencies. RealSage also offers one-click access to current and historical rental data for your local market to help you can make an informed decision on your rental prices.
Is it a Good Idea to Rent Your Properties Lower than Average?
Renting your properties below the average rental price in your area can be a good strategy if you’re looking to attract more tenants. However, it’s important to remember that you’ll be sacrificing potential revenue in the process. Additionally, renting your properties too far below the average rental price in your area may also make it more difficult for you to attract high-quality tenants.
Checking and Adjusting Your Rental Prices Regularly
Regularly reviewing and adjusting your rental prices is crucial for staying ahead of the competition and maximizing your revenue in the constantly changing real estate market. With RealSage Price, you can simplify the process of portfolio-wide pricing review and make quick, informed adjustments to your rental prices based on changing market conditions. This helps you ensure that you always optimize your revenue and stay ahead in the market.
In conclusion, determining the right rental price for your property requires careful consideration of various factors, including location, market seasonality, and the features of your property. With the help of market data and advanced tools like RealSage, you can make informed decisions regarding your rental prices. Regularly adjusting your rental prices in response to changing market conditions is key to staying ahead of the competition and maximizing your bottom line.
Nine things to consider before purchasing AI-based software for your rental management firm
This article provides a checklist of features that can help you pick the most suitable AI rental software management solution for your business. We will look at key components such as scalability, security, customer support, customization capabilities, pricing models, and more. With this guide in hand, you can make an informed decision about which platform is right for your organization.
Are you considering using AI rental software management to streamline your business operations? It’s a great way to automate tedious tasks and increase efficiency. But with so many options available, how do you know which one is the best fit for your needs?
1. Integration
Is the Software Easily Integrated Into Your Existing Systems?
AI property management software is built to streamline and simplify the entire rental process with numerous features and robust capabilities. The ability to integrate easily into any existing system is an incredibly important feature to consider when selecting the right software. Here are just a few of the benefits of an easily integrated system:
- Ensure long-term success
- Connect to the rest of your systems for time-saving strategies
- Account accuracy
- Performance growth
2. Scalability
Can it Scale Up or Down as You Require?
For rental businesses that are rapidly growing, scalability is an incredibly important feature to consider when selecting the right AI property management software. The right software should be able to easily accommodate additional users or features as your business grows and change over time.
3. Security
How Secure Are the Platform and Data Protection Measures in Place?
Data security is paramount when it comes to AI rentals. People need to know that their information is safe and secure out in cyberspace. The right system should offer the following advanced security features:
- Ensure the protection of confidential customer data
- A reliable system that can handle any disruptions or potential risks
- Access control measures in place to prevent unauthorized personnel from gaining access to sensitive information
- Encryption and other security measures to ensure the safety of data both at rest and in transit
4. Support
Are There Adequate Customer Support Services Available and What Kind Of Feedback Do They Provide?
Everyone has had that horrible customer service experience. You’ve waited on the phone for hours being transferred from department to department, you’ve experienced the cranky, end-of-shift employee who just doesn’t care about your situation, and you’ve spent hours online searching for a resolution without any luck. With AI rental software, it’s important to select a system with reliable and responsive customer support services so you can easily get the help you need when you need it most. Here are some key features to look out for:
- Convenient access to knowledgeable and friendly customer service representatives
- Fast response time for questions and issues
- Detailed tracking of all reported requests
5. Flexibility
Does the Software Have an Easy-to-Use Interface That Can Quickly Adapt to Changing Needs?
Flexibility is key when selecting the right AI rental software. You want to make sure that your system can easily adapt to changes in customer demand or other external factors. Look for a platform that offers an easy-to-use interface and customizable features so you can quickly make adjustments as needed.
6. Pricing
What Options Are There in Terms Of Pricing and Payment Structures?
Cost is one of the biggest driving factors to any purchase, and selecting property management software is no exception. Make sure to consider all available options in terms of pricing and payment structures so you can get the most bang for your buck. A few pricing features to consider include:
- Monthly subscription fees
- Discounts or other promotional offers
- Free trials or demos
7. AI Capabilities
Does it Support Advanced AI Algorithms For Better Decision Making, Automation, and Data Analysis?
In the world of technology, the most up-to-date software is key to keeping up. This is especially true when it comes to AI rental software. The right system should offer advanced AI algorithms that can help you make better decisions, automate processes, and analyze data quickly and efficiently. Look for a platform that offers the following features:
- Data analysis and predictive analytics tools
- Real-time insights into customer behavior
- Automated decision-making capabilities
- Advanced algorithms for marketing, pricing, and customer segmentation
8. Insightful Analysis & Reporting
Does it Offer Deep Insights Into Operations, Reports on Trends, and Other Metrics That Can Help Tailor Services to Customers’ Needs?
The best property management software should not only offer powerful AI algorithms, but also insightful analysis and reporting capabilities. This will enable you to gain an in-depth understanding of customer demand, operations, trends in pricing, and other key metrics that can help you tailor services to meet customers’ needs. This could include everything such as:
- Data visualization tools
- Real-time performance tracking
- Historical data analysis
- Graphical reporting capabilities
9. Open Platform
Is the System an Open-Platform With Easy Access To Third-Party Integrations?
A key component of any successful property management system is its ability to integrate with other third-party systems. This will enable you to access a wider range of data and tailor services to customers’ needs more easily. You’ll be able to provide additional value to your clients as well as improve efficiency by eliminating the need for manual data entry and integration of disparate systems.
Where to Get Started
Choosing the right AI rental software management system can be a daunting task. From data encryption and customer support services to pricing options and insightful analysis & reporting, there are many features to consider when selecting your platform. Remember that no two systems will offer exactly the same set of capabilities so make sure to weigh up each option carefully before making a decision.
If you’re just dipping your toes into the world of AI property management, check out Realsage. Checking all the boxes on this checklist, Realsage can save time and money while making sure your rental operations are secure and up-to-date!
Good luck!
The three most important processes property managers should look to automate in 2023
Whether you oversee 200 properties or 20000, a property manager has many responsibilities. Modern property management begins when a potential tenant first considers moving into your building and continues until they have moved out.
Continue readingHow to improve lead-to-lease ratios for your Multifamily Rental?
The success of any property management company lies in its leasing cycle. When done right, it’s a repetitive and steady beat that fills vacant units with quality residents quickly for maximum revenue potential. On the other hand, an ineffective leasing strategy can be an expensive drain on the business.
Taking the time to review processes and make sure they are done in a timely, efficient manner is critical. This post will go through ways one can improve lead-to-lease conversions along with some helpful tips that could help increase occupancy rates.
- Define existing processes and the conversion rates at each stage of the lease-up process.
A typical lease-up process can be broken down into 3 stages –
- Initial inquiry
- Property viewing
- Rental Application / Lease Signing
Before identifying areas of improvement, it is important to map out the conversion rates at each stage of the funnel. These numbers would serve as a base against which improvements are measured.
2. Start at the top of the funnel by evaluating all your property listing channels
You don’t have to necessarily pay for leads since, in the rental space, plenty of leads can be generated for free. While there are paid listing sites available, the majority of lead generation comes from open databases. According to research by Tenant Turner on Zillow’s Ad vacancy page they found out that most potential tenants start their search through free methods like Facebook Marketplace and Craigslist — so if your goal is making more money without spending too much then start by listing on these platforms.
Pro Tip: You can save tons of time by syndicating your listings through software that allows you to centrally manage your vacant listings.
3. Timely response to incoming inquiries is critical
You are 40% more likely to connect with a prospect when you respond to them within 4 minutes as opposed to within 24 hours. When renters are motivated, it is a certainty that they are looking at multiple properties simultaneously. It is impossible for leasing managers to make themselves available 24/7. However, there is automation that can be put in place in order to ensure a renter is guided towards the desired next step in addition to having their basic questions answered immediately.
4. Always present alternatives to help improve conversion
Motivated renters are looking to move into a new home typically within a 30 to a 60-day timeline. Property Managers are more likely to improve their conversion rates by ensuring that all prospects are presented with alternatives in case they do not warm up to the property they had initially inquired about. A thorough understanding of the renter’s considerations during the initial interaction is imperative to ensure the right option is presented in a timely manner in order to improve the conversion rate.
5. Virtual Tours are no longer a ‘nice to have but a ‘must have’
Technology has changed the way we live our lives, and now it’s helping leasing managers make their rental showings process more efficient. Automated scheduling tools allow for quick updates to go out automatically based on what properties are available in an instant. 3D camera technology like Matterport ensures potential renters get virtual tours of homes without ever leaving their couch!
Pro Tip: Ensure you label aspects of your unit while getting a virtual tour ensuring renters are able to fully educate themselves and make quick decisions on their own.
6. If you haven’t already, bring leasing online
It’s time to go online with your leasing paperwork. A recent study showed that the percentage of renters who want to apply for a lease online increased by 15% in just the last two years! Employing technology allows property managers to exercise greater control and saves an incredible amount of time, too. Digital documentation also ensures that you don’t have to dig into old filing cabinets and documents are always just a few clicks away.
7. Nothing will replace the human touch
Automations throughout the leasing process are not meant to compromise the relationship between renters and managers, If anything, these are meant to free up more time for leasing and property managers to interact with renters in meaningful ways as opposed to carrying out repetitive tasks that add little value to the customer’s experience.
8. Track your progress constantly and re-evaluate your processes periodically
Once you have made a certain change to your process, it is important to understand the impact it has on your firm’s overall leasing performance. Like everything else in business, leasing also is an ever-evolving exercise that needs to be constantly monitored and revised in order to ensure premium customer experience and success for the firm.
This just about sums it up. We at SoulRooms care deeply about problems pertaining to effective leasing and hope this post adds value to leasing managers looking to improve their conversion rates. Happy leasing!
How to increase tenant satisfaction ratings as property managers?
Since portfolio occupancy is the most important KPI for property managers, tenant turnover inevitably becomes the biggest impediment to success.
Keeping tenants happy has become a necessity for overall success in today’s competitive market. Not only do happy tenants leave positive reviews and send referrals, but they also stay on for extended durations ensuring high occupancy rates are easier to maintain. This reason alone warrants taking the time to review renter journeys and design processes to maximize tenant satisfaction.
This post will go through best practices property managers can imbibe to maintain high tenant satisfaction ratings.
- You only get one chance to make a first impression, make the move-ins count.
Tenants do not expect to walk into their new home and find flowers arranged on the coffee table or towels shaped like swans in the bedroom. However, since moving-in is hard as is, friction here should be minimized by ensuring all necessary instructions are delivered in a clear and timely fashion.
Pro Tip: If as the property manager, you are able to provide new tenants with a spot to park their moving truck or book the elevator in advance on their big day, you will already be outdoing a majority of your competition.

2. Make maintenance requests priority numero uno
We understand that a request to install an additional hook on the bathroom door is not the same as an HVAC breakdown in the month of January. However, property management teams are encouraged to develop a culture of treating minor inconveniences faced by tenants as important business problems that ought to be resolved in a timely fashion. In the short run, this ensures improved tenant satisfaction and occupancy, however in the long run this can lower operating costs that result from impeccable property maintenance.
3. Standardize communication channels and set expectations from the get-go
At the outset, restrict all tenants to one channel for all communication. The best way to keep tenants happy is by implementing an intelligent channel that readily provides answers to commonly asked questions, is easy to use, and, is accessible on the go.
Pro Tip: Ensure expectations around turnaround timelines are set at the outset via auto-responses during holidays and off-hours. Also, proactive transparency about external intervention leading to potential delays will always be better received than a reactive explanation to a complaint about delays in resolution times.
4. Quaterly feedback forms > Exit surveys
All teams that manage operations ought to do everything in their power to avoid surprises. While exit forms are a good way to show that one cares in addition to gaining an understanding of the shortcomings of property operations, they fail to help property managers with the KPI that matters most, occupancy.
Periodical feedback forms not only ensure one maintains a pulse on their tenant base, but also allow proactive resolution resulting in improved occupancy in the long run.
There is no denying that property management is a tough, often thankless gig. However, incorporating technology and best practices has the potential to have a dramatic impact on the business as well as the overall reputation of one’s brand.
We at SoulRooms care deeply about problems pertaining to rental managers and hope this post adds value to folks looking to improve their tenant experience. Happy leasing!